Refund and Cancellation Policy
Welcome to HRMS Master Service! We understand that circumstances may arise, and we strive to provide a transparent and fair Refund and Cancellation Policy. Please carefully review the following terms:
1. Subscription Cancellation
- You may cancel your subscription at any time by accessing your account settings.
- Cancellations made before the next billing cycle will prevent any further charges.
2. Refund Eligibility
- Refunds are generally not provided for subscription fees already billed.
- If you believe you are eligible for a refund due to a billing error or exceptional circumstances, contact our support team within 30 days of the charge.
3. Refund Process
- Refund requests must be submitted to our support team via email at contact@flairm.com.
- Include the reason for the refund request, relevant details, and any supporting documentation.
- Refunds, if approved, will be processed within 15 business days.
4. Non-Usage of Services
- Non-usage of the HRMS Master Service platform does not automatically qualify for a refund.
- Subscription fees are charged for access to the service, whether or not it is actively used during a specific period.
5. Service Disruptions
- In the event of prolonged service disruptions, we may provide pro-rata refunds for the affected period upon request.
6. Changes to Subscription Plans
- You may upgrade or downgrade your subscription plan at any time.
- Changes to subscription plans will be reflected in the next billing cycle.
7. Communication of Changes
- Any changes to our Refund and Cancellation Policy will be communicated to users in advance through email or notifications within the platform.
8. Contact Information
If you have any questions or need assistance regarding refunds and cancellations, please reach out to our support team at contact@flairm.com.
We appreciate your understanding and cooperation as we work to ensure a positive experience with HRMS Master Service. Thank you for choosing our platform!